If you encounter a warranty issue within our One Year Warranty, or if you decide for any reason that you wish to return your PedalSnake within 30 days of your purchase, please send it back for a refund.
We do not bother with RMA numbers. So be sure to include a note (or copy of an email) in your shipment that reminds us of your issue, and makes clear whether you want a refund or an exchange.
Our return address is:
5209 Birchleaf Drive
Raleigh, NC 27606
If feasible, please reassemble the parts into their original packaging.